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Our Values

Seren

Meaning ‘Star’ in Welsh, this name was chosen for its symbolism and imagery, and its association with the idea of hope, guidance, motivation and knowledge. We hope that our Star will shine brightly.

Excellence

We aim to offer excellence and high quality throughout our business, in our standards of care, communication and service.

Reliability

We want to be there for you when you need us, and for you to be able to trust us to care for your pets as if they were our own.

Empathy

We hope to be always kind, caring and compassionate, as well as friendly and approachable.

Non-corporate

We are proud to be the only independent veterinary practice in Carmarthen. We believe that this allows us to retain a personal touch and the freedom of our own decision-making to the benefit of our own practice, staff and clients.

Valuing our people

We think it is important to value, support and look after our staff so that they, in turn, will be there for you and your pets.

Environmentally friendly

We strive to be environmentally conscious and to take a sustainable approach wherever possible.

Team

We pride ourselves on having an excellent and consistent team, and we recognise the importance of continuity of care for our patients.

Special

We would like to do things a little differently from the rest and we hope that our clients and staff will appreciate the ethos and values we aim to uphold.